What our Customers say...

Testimonials

Great Work Ethic. Professional in every way!

Our customers have been well pleased with the service they received from SERVPRO. The employees are professional and nice to work with. Positive experience.

These guys are Great! My wife and own and operate a local insurance agency and we have referred several of our customers to SERVPRO with the confidence that they will be prompt and thorough in their assessment and in some cases help to avoid claims for the client when the damages are below their deductible.

As an insurance agent, I have several customers thank me for referring SERVPRO. They have treated my customer right for almost 17 years. Thank you.

I am an Agent with Farmers Insurance and SERVPRO has always done a great job for my clients. I had a client last winter that had a pipe burst while they were out of town and SERVPRO went above and beyond normal duties to make sure my customer was taken care of.

I have worked with Allstate Insurance over 10 years and SERVPRO has always been professional and considered in the way they conduct themselves. I have no problem referring customers to them and will continue to do so in the future.

The storm this spring caused water to enter our home after the roof was damaged. Thank you to the technicians for the prompt response. I am very impressed with the high quality service I received! 

I recently bought a home. During the inspection I was told that there was a significant mold problem in my crawlspace. My inspector and realtor both referred me to SERVPRO of Oak Ridge to have the mold killed and cleaned. The house was built in the 1950's, but now the crawlspace looks like it is under a brand new house. The crews worked quickly and efficiently. Much easier process than I had expected.

My insurance agent instructed me to call SERVPRO of West Knoxville after a water line failed in my condo. I have never experienced the emotional 180 degree switch that I did when SERVPRO came to clean it up. I was put completely at ease by the competence and professionalism of the crew that responded. 

The SERVPRO employees were very professional.  They did everything that we expected!

I work in the insurance industry and my experience with the people at SERVPRO has been outstanding! They are very friendly to deal with and quick to respond whenever you need them. I would highly recommend them.

These guys are Great! My wife and own and operate a local insurance agency and we have referred several of our customers to SERVPRO with the confidence that they will be prompt and thorough in their assessment and in some cases help to avoid claims for the client when the damages are below their deductible.

Very impressed from the crew at SERVPRO. They were able to make a very stressful situation manageable and more relaxed, explaining everything in detail so that I could understand what needed to be done. I'm glad my insurance agent recommended them!

We refer SERVPRO of Oak Ridge daily to our insureds and everyone always seems very happy with the work they do. We will continue to refer them.

This is a Great Company! They are there when needed, I highly recommend!

Great service to our insureds.

SERVPRO has serviced the needs for many of our insurance clients. Thanks for the great work!

We refer SERVPRO of Oak Ridge daily to our insureds and everyone always seems very happy with the work they do. We will continue to refer them.

This is a Great Company! They are there when needed, I highly recommend!

Excellent people to work with! I referrer many of my customers to them!

We refer SERVPRO to our customers and the service is always great!

SERVPRO does a great job for our insureds!

We refer all our customers to SERVPRO and have had nothing but good experiences!

Our Agency refers SERVPRO to our clients and we have always received positive feedback.

We have referred SERVPRO to many of our customers and they have been very happy. We will continue to refer SERVPRO to all our customers.

SERVPRO is working right now to restore my aunt and uncle's kitchen and living room that had extensive water damage. They have mentioned several times how courteous and professional SERVPRO has been. Our Allstate office has recommended them numerous times, and they never disappoint!

SERVPRO is the only company I call when my clients need water mitigation or have a fire loss. They have the the knowledge and the staff to handle anything that comes your way. Their response time and professionalism is second to none.

SERVPRO came to the rescue after a dishwasher leak ruined my kitchen wood floors. They did an outstanding job. The guys were so professional, prompt and courteous. I think they are the best service team I have ever
had in any situation.

SERVPRO was a great solution to our problem. The workers were informative, on time, and persistent in their cleaning. Pete and Rodney were great to work with.

I am writing this letter to let you know that SERVPRO of Oak Ridge is an excellent resource to anyone in need of help dealing with water damage. They are professional in every way. They are diligent in completing work promptly. They are sensitive to their clients’ needs. In short, they are highly competent from the beginning cleanup phase to final restoration stage. We would highly recommend this company to anyone who requires their services.