If you have a fire or water emergency, please call us now at (865) 483-3911

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived Blog Posts

Keeping Wind Damage in Check

10/29/2018 (Permalink)

When the weather turns ugly in Oak Ridge, TN, homes aren’t the only structures are risk. Business owners know they must take steps to protect their companies. While preventing a roof leak is a good strategy for protecting inventory and equipment, you can’t afford to ignore the risks of high winds. Here are four ways to protect your business from them.

1. Reinforce Garage-Style Doors

Garage-style doors often do not fare wear during inclement weather. These doors are usually large and flimsy. If your business has one, you should think about reinforcing it. Lumber or metal rods can increase the chances that your company’s garage doors will ride out the storm without damage. Moreover, if you are expecting heavy rains, you should ensure all doors are securely closed before evacuating ahead of a storm. 

2. Clear Trees and Other Debris

Damage to roofing systems can cause a roof leak. If you can keep trees and other debris from crashing through your business’s roof, you are ahead of the game. Consider trimming overhanging branches and removing landscaping waste a few times each year. 

3. Anchor Projectiles

Before severe weather hits, you should consider walking around the outside of your business. Pay special attention to possible projectiles. If you see anything that may fly freely through the air during a storm, you should anchor it. Moving hazards inside or using tie-down straps is often an effective approach. 

4. Use Tarps and Plywood

Water damage can destroy the inside of your business. If you have a damaged roof or missing shingles after a wind storm, tarps and plywood can help control water damage. Use these until you have time to schedule a total roof repair. 

If you have a roof leak or other storm damage, a reputable restoration service can likely help you return your business to its pre-storm condition. Still, with a bit of effort, you can keep wind damage in check.

How Long Does Water Damage Cleanup Take?

10/29/2018 (Permalink)

Water damage cleanup can take anywhere from two to 10 days. You should account for the type of building materials and source of water, such as bursting pipes, leaks, or flooding. The extent and duration of the damage may also prolong the cleanup process.

The Building Materials

Certain building materials require special consideration. Hardwood floors, in particular, can prolong the duration of cleanup when there are several factors involved:

  • Water permeating the polyurethane coating
  • Damaged planks
  • Sanding, scraping, or retrofitting of solid hardwood
  • Wet plywood subfloor
  • Moist concrete under the subfloor

Hardwood flooring should be dry all the way down to the concrete prior to restoration. Other building materials must also be completely dry before being repaired or replaced.

The Type of Water Damage

The source of the water that has caused the damage can add steps to the cleanup process.

  • Category One water from bursting pipes is clean and only needs to be dried.
  • Category Two gray water should be dried and disinfected.
  • Category Three black water requires removal of solid waste, drying, and disinfection.

Once you fix the broken pipe or the other source of damage, call a restoration service. 

The Extent of the Damage

Extensive damage due to flooding will probably take longer to restore than a smaller area affected by a backup, broken pipe, or leak. Account for the square footage exposed to water when estimating the length of the restoration process. 

The Duration of the Damage

The longer building materials have been exposed to water, the more extensive the restoration process. Standing water that goes unnoticed for hours or days can lead to more severe secondary damage.

Regardless of the conditions in your home in Oak Ridge, TN, you can count on the expertise and equipment of restoration professionals. Call a plumber to fix bursting pipes and hire a residential restoration company to eliminate water and mitigate secondary damage.

How To Mitigate Fire and Water Damage

10/23/2018 (Permalink)

Firefighters rely on hoses that are capable of dispensing between 300 to 800 gallons of water per minute or more, depending on the hydrant and fire hose. As a result, fire suppression efforts often lead to a combination of extensive fire and water damage in homes in Oak Ridge, TN. Specialized mitigation and restoration methods are necessary to prevent the primary fire damage from becoming rapidly compounded and exacerbated by water. A company that specializes in both types of damage should pursue these three measures to mitigate damage.

1. Remove Water
The water used to put out a fire starts as clean, treated Category One water. Exposure to ash, soot, and smoke quickly degrades this water to Category Three flood water. A mitigation service will start by pumping out the water used for fire suppression.

2. Replace Materials

When no standing water remains, restoration experts can determine which building materials are capable of being cleaned or repaired and which need to be replaced. They will have to assess materials damaged by fire, water, or a combination of these two factors. This process will take longer than restoring either type of damage alone, as water can rapidly intensify the staining that results from fire damage.

3. Prevent Damage

In addition to concerns about structural integrity and air quality, water damage also introduces the risk of mold growth. A service specializing in both types of damage can take measures to ensure that no rebuilding occurs until the location is clean and completely dry, which can lower the likelihood that mold will develop.

If your home has been exposed to damage from both fire and water, rely on skilled restoration professionals with the experience and equipment to address all of the factors involved. Act quickly to notify your insurance provider and contact a water and fire damage restoration service in Oak Ridge, TN.

What To Do Before Help Arrives

10/7/2018 (Permalink)

Fire Damage What To Do Before Help Arrives Fire Damage

A fire can leave behind soot, smoke damage and a host of other problems.
Ceilings, walls, woodwork, carpeting, and floors will often need a thorough
professional cleaning. If your home or business suffers a fire, it is important to take the appropriate steps to prevent further damage until your local SERVPRO® of Oak Ridge arrive. The following tips may help reduce damage and increase chances of a successful restoration.

DO:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  • Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery, and carpet traffic areas.
  • If electricity is off, empty freezer/refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome kitchen/bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

DON'T:

  • Don’t attempt to wash any walls or painted surfaces without first
    contacting your SERVPRO® of Cedar Bluff
  • Don’t attempt to shampoo carpet or upholstered furniture without first consulting your SERVPRO® of Oak Ridge.
  • Do not attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service.
  • Do not consume any food or beverages that may have been stored close to fire, heat or water, as they may be contaminated.
  • If the ceiling is wet, do not turn on ceiling fans.
  • Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Don’t send garments to the dry cleaner. Improper cleaning may set
    in smoke odor.

SEPTEMBER IS NATIONAL PREPAREDNESS MONTH PREPARE NOW

9/10/2018 (Permalink)

This year for National Preparedness Month, join your community in preparing for emergencies and disasters of all types and leading efforts to encourage the community as a whole to become more prepared. “Disasters happen” and not only devastate individuals and neighborhoods but entire communities. Learn how to be prepared.

Make and Practice Your Plan
Do you have an evacuation and shelter-in-place plan? Do you have a plan to communicate with your family before, during and after an incident? Do you have an emergency supply kit?

Make sure your family is informed and practiced in your emergency plan. Be sure to sign up for alerts and warnings for your area, and download other necessary apps to stay informed, such as the FEMA app.

Learn Life Saving Skills
Do you or someone in your family know CPR? Could you turn off your natural gas if necessary? Do you know how to take cover in an earthquake? Knowing these life-saving skills could mean life or death in an emergency situation for you, your family or your neighbors.

Check your Insurance Coverage
Have you reviewed your insurance coverage recently to see if you’re covered in a disaster? Evaluate which hazards are relevant to your area and obtain the appropriate insurance for your home, business, or other property and become familiar with your coverage.

Save for an Emergency
Are you prepared financially in case of a disaster? Does your family have an emergency fund for unexpected expenses after a flood or fire? Check out FEMA’s Emergency Financial First Aid Kit for an in-depth document to help you identify and compile important documents and account information all in one spot. Just search “EFFAK” on fema.gov for the free PDF. Whether its flood, wildfire or extreme winter weather, we must work together as a team to help ensure our families, businesses, places of worship and neighborhoods are prepared. Contact your local SERVPRO® of Oak Ridge to find out how they can help make it “Like it never even happened” if disaster strikes in your life.

National Day of Service and Remembrance SEPTEMBER 11, 2018

9/10/2018 (Permalink)

Commercial National Day of Service and Remembrance SEPTEMBER 11, 2018 9/11

In honor and memory of those who died on September 11, 2001, as well as the survivors and First Responders, National Day of Service and Remembrance was established in 2009 as a day of reflection. Led by the Corporation for National and Community Service, this is a day to come together as Americans did following the events of 9/11 to help neighbors in need and to honor veterans and First Responders in your community.

On this day and every day, SERVPRO® salutes those heroes who arrive in the greatest times of need and stand strong in the face of disaster. These heroes are the First Responders who keep our communities safe in trying times.

Give back and make a difference in your community this year. To find a volunteer opportunity near you, or to register your National Day of Service and Remembrance event, visit nationalservice.gov/911day

Leave the Hassle of Board-Ups to the Professionals

8/20/2018 (Permalink)

Storm Damage Leave the Hassle of Board-Ups to the Professionals Storm Damage

Whether after a fire, storm, or other structural disasters, boarding up damaged property is a burden that no one should ever have to go through—especially if it is your property that has been damaged.

Boarding up damaged property incorrectly could cause secondary damages such as moisture or animal intrusion, making the situation even
worse. The process of boarding up after an unexpected damage can also be as dangerous as the damage itself.

Your SERVPRO® Franchise Professionals can board up the damaged property and mitigate and remediate the original damage, providing you with peace of mind while helping make it “Like it never even happened.”

Do You Have Dirty Ducts?

8/5/2018 (Permalink)

Did you know your ventilation system is often the biggest culprit in poor indoor air quality? In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home.

A routine part of your local SERVPRO® of Oak Ridge Professional’s service is inspecting the heating, ventilation, and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary.
In some circumstances, such as after a fire, smoke, or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, SERVPRO® of Oak Ridge Professional can often restore the HVAC system and ductwork to pre-damage condition.

If you have a fuel-burning furnace, stove, or fireplace, the U.S. Environmental Protection Agency (EPA) recommends they be inspected for proper functioning and be serviced before each heating season to protect
against carbon monoxide poisoning.

The SERVPRO® Duct Cleaning System is proven and cost-efficient. Unlike the majority of duct cleaning services, your SERVPRO® of Oak Ridge
Professional uses a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime.

The process begins by using patented equipment, including a roto-scraper, which automatically adapts to the duct’s shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.

Next, a powerful push-pull air delivery and collection system transfer the debris from the ducting to a 16-gallon container.

Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean.

As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.

Filters will either be cleaned or replaced to remove odor and dirt.

For more information on duct cleaning, or to schedule an appointment, contact your local SERVPRO® of Oak Ridge Professionals today.

Tools For Keeping You Safe

8/5/2018 (Permalink)

One of the best precautions you can take is to purchase a good quality weather radio. A weather radio is designed to alert you to potentially dangerous weather situations, like an approaching tornado. It allows you to be warned ahead of storms, providing you time to seek shelter. A weather radio is the most reliable source for weather alerts.

Weather radios have made any advancements over the years and are very affordable. Most basic weather radios average around $30 and can be programmed to only alert you for the weather alerts you choose.

When shopping for a weather radio look for the following key features.

• Reviewable alerts (you can scroll through alerts and turn off the siren for alerts you do not wish to hear)
• Specific Area Message Encoding (SAME)
• Alert programming (alerts when specific counties are threatened, ensuring you only receive alerts for your country)
• Ease of programming

If you need help programming your weather radio, you can always contact your local National Weather Service Office or for additional information, including county codes for your state, visit NOAA Weather Radio website at www.nws.gove/nwr

Preparing Your Home For Spring

8/5/2018 (Permalink)

There’s still snow on the ground here in Oak Ridge, Tennessee, but there are also robins in the yard. And if you look closely you can see the tiny green spears of daffodils and crocuses peeking out. Spring is just around the corner! And we know you are ready for it. Is your home? Here are a few things to think about when it comes to the transition from cold winter weather to the warmth and sunshine of spring.

Rising temperatures mean melting snow and ice, and accumulated water can cause water damages to your property unless you are prepared.

First on your list should be your gutters. They can be full of dead leaves, small branches, and even dirt from the rough weather. Get those gutters cleaned out right away so the spring showers don’t cause mold problems and water damage to interior walls, because that can be a big issue. Make sure the downspouts are directing water the right way, as well. Tough Oak Ridge winter weather could have caused them to change position.

How’s your roof faring? As the melting begins, keep an eye on it to see if any leaks have started due to storm damage over the past few weeks and months. Take a look at any vents to see if vegetation or mold has take hold, obstructing air flow.

The filters in your HVAC unit likely need to be changed, and you will want to clean out ducts, vents, and the system itself. Duct work can be hard to check, so you may need to contact West Knoxville professionals to come out and help.

Your windows have taken a beating, so you will want to inspect them for storm and water damage. Cracks, damaged weather stripping, improper fit; all these issues can cause problems down the road. Now is a great time to get them professionally cleaned and let that warmth and sunshine in!

Shovel any remaining snow 3 to 5 feet away from your foundations and keep an eye out for cracks caused by the harsh winter conditions. They can be caulked and sealed as soon as you notice them, and you’ll be ready for whatever comes.

You can check your hoses and sprinkler systems at this time and replace anything damaged by all the storms and the water from melting snow and ice. Uncover plants, and believe it or not, fertilize the lawn and garden!  

While you are inspecting your home, if you notice any severe storm damage, take pictures for insurance purposes, in case you need to file a claim.

And don’t forget to call us here at SERVPRO of Oak Ridge for all your repairs and clean-up needs! We specialize in water and storm damage, fire damage, and mold prevention. You can contact us by phone at (865) 690 9658, or visit us on our website: SERVPRO Oak Ridge

Destroy Odors with DEODORIZATION

7/9/2018 (Permalink)

Even a small fire can cause odors for years to come if the affected
areas are not properly cleaned and deodorized. Fire, smoke and soot
damage in your home or business can create unpleasant and potentially
permanent problems. As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in hard-to-reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors.

With technicians certified by the Institute of Inspection, Cleaning, and Restoration (IICRC), SERVPRO® Of Oak Ridge provides specialized services that can rid your home or business of offensive odors left by fire or smoke damage. SERVPRO® Of Oak Ridge do not cover up lingering odors with a fragrance; they seek out and remove the sources of the odor. If you or a customer suffer a fire damage or some other accident and require deodorization services, contact SERVPRO® Of Oak Ridge. Whether it’s fire, water, or mold damage, or just a stubborn odor that refuses to go away, we’ll help make it “Like it never even happened.”

Build an Emergency Kit

7/8/2018 (Permalink)

Water Damage Build an Emergency Kit Emergency Kit

Be prepared at your home or business with an Emergency Kit. Ready.gov suggest you have enough supplies to last for at least three days. Below are some suggested items to include in your kit.

-3-day supply of non-perishable foods
- Water (one + gallon per person day)
- First-aid kit
- Prescription medication
-Sleeping bag or blankets
- Fire extinguisher
-Hygiene products
-Flashlights
-Extra batteries
-Cell phone charger
-Matches in a waterproof container
-Wrench or pliers to turn off utilities.
-Whistle to signal for help
-Pet supplies
-Infant formula and diapers
-Important documents such as insurance policies, IDs, and bank records in a plastic container.

Be Prepared This Summer

6/25/2018 (Permalink)

Fire Damage Be Prepared This Summer Grill Fire

Each year, families and friends across the country enjoy the summer months with barbecues, camping trips, or by cooling off in a pool or lake. To enjoy these occasions, it is important to keep safety top of the mind to ensure you have fun in the sun.

According to a recent study by U.S. Consumer Product Safety Commission, nearly 11,900 Americans were injured by fireworks in 2015., with the majority happening in the month surrounding the Fourth of July. Another 8,700 are injured by charcoal/wood-burning and propane grill fires. A grill should always be supervised when in use. Keep children and pets a safe distance from the grilling area to prevent accidental burns or tipping of the grill.

Grills also cause an average of 8,9000 home structure or outdoor fires. "These fires caused an annual average of 50 civilian injuries and $2 million in direct property damage," according to the National Fire Protection Association (NFPA).

If you enjoy lounging by the pool or going for a boat ride to cool off from the summer sun, make sure you exercise caution, especially when children are present. Only swim in approved areas and supervise children at all times when near water.

The summer season should be time to make memories and enjoy the great outdoors. Don't become a statistic. Take precautions to prevent these events from putting a damper on your summer months!

Celebrate Summer Safety

6/25/2018 (Permalink)

Fire Damage Celebrate Summer Safety Campfire

Summer is a time to enjoy the great outdoors, but it is also important to keep safety in mind. Consider the following tips, provided by the National Fire Protection Association, to keep you and your family safe all summer long.

-When using a charcoal grill, only use starter fluids designed for barbecue grills: do not add fluid after coals have been lit. When using a gas grill, ensure the hose connection is tight; check hoses for leaks. Applying soapy water to the hose will easily and safely reveal any leaks. When camping always use a flame-retardant tent and set up camp far away from the campfire.

-Always build campfire downwind from the tent area. Clear vegetation and dig a pit before building your fire. Extinguish the fire before going to sleep or leaving the campsite.

-Store liquid fire starter (not gasoline) away from your tent and campfire and only use dry kindling freshen a campfire.

You can be ruined or you can be ready

6/25/2018 (Permalink)

Technology can now be a vital tool in preparing for emergencies or disasters, as well as during or after to stay informed of the situation and in communication with others. From common technology you already use day-to-day basis to taking a few extra steps to prepare, the following will help you be ready in the event of a disaster.

Store Information Online
There are many places to store important information securely online. Services like Google Drive and Dropbox offer a free way to store different types of files, from a Word document to images of important documents. Ready.gov suggest saving an electronic version of insurance policies, identification documents, medical records and information about your pets, if necessary.

Follow The News
Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information in a disaster situation. You can also alert first responders if rescue is needed through Twitter.

Mark Yourself Safe
The American Red Cross offers a Safe & Well check-in site to list yourself as asafe or find family and firends in situations. where communication is difficult to estabish.

Facebook also has a feature called Safety CHeck that is activated after natural disasters or crisis. You will receive a notification from Facebook if you're located in an affected area at that time.

Get In Touch
Make sure your contact information is up-to-date in your phone and email for communication with your family, friends, business contacts and others whom you may need to get in contact with before, during, or after a disaster.

Charge Up
Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy solar-powered chargers as well.

Get an Emergency READY Profile.

SERVPRO is proud to offer Emergency READY Profiles for free and ready.SERVPRO.com to help prepare you, your property, or your business for an emergency.

By developing a SERVPRO Emergency READY Profile for your property or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your property or business.

Put help in the palm of your hand with the Ready Plan App. Get in touch with SERVPRO of Oak Ridge today for more information on developing and ERP for your property or business.

Winter Season is Here

6/19/2018 (Permalink)

The winter season is here and with it comes shorter days and lower
temperatures. No matter where you live, winter brings a change in the weather. Many people use alternative heat sources like
fireplaces, portable space heaters, and wood burning stoves to help keep homes cozy. Did you know, heating equipment is a leading cause of home fire deaths?
According to the National Fire Protection Association, heating equipment fires cause an estimated $1 billion in direct property damage annually. Keep the following safety tips in mind to help reduce your risk of a
heating-related fire.

Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater. Have a three foot “kid-free zone” around open fires and space heaters.
Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
Remember to turn portable heaters off when leaving the room or going to bed.
Test smoke alarms monthly.

Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.

Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.

If your property does suffer fire damage, contact your local SERVPRO® Franchise Professionals to help make it “Like it never even happened.”

The Importance of Smoke Alarms

6/19/2018 (Permalink)

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association
(NFPA). In homes, smoke alarms should be in every bedroom, outside each sleeping area, and on every level, including the basement. Extra smoke alarms may be needed in large homes.
Test smoke alarms monthly using the test button. Smoke alarms with
non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year, and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of the fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA).

If you need help installing, testing or changing batteries in your smoke
alarms, contact your local fire department, an electrician or the American Red Cross. Be sure your home has a fire emergency plan in place and conduct regular fire drills with your family. For more information on Emergency Preparedness, contact your local SERVPRO® Franchise Professional.

What to do when Mold strikes

6/11/2018 (Permalink)

Mold Remediation What to do when Mold strikes Mold Damage Oak Ridge

When there’s a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. Fortunately, SERVPRO® of Oak Ridge has the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a “typical” mold removal process.

Call the Team in Green
The mold cleanup and restoration process begins when you call
SERVPRO® of Oak Ridge. A representative will ask a series of
questions to help determine the necessary equipment, resources, and personnel needed.

Inspection and Damage Assessment
Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

Mold Containment
Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the
cleanup process.

Air Filtration
Specialized filtration equipment captures microscopic mold spores out
of the air. SERVPRO® technicians utilize powerful air scrubbers and HEPA
vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing Mold
The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold
colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.

Contents and Belongings
SERVPRO® of Oak Ridge will clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorize using fogging equipment.

Restoration
Depending on the level of mold damage, drywall, subfloors, and other
building materials may be removed. Restoration may involve minor
repairs, such as replacing drywall, painting, and installing new carpet; or
it may entail major repairs such as the reconstruction of various areas or rooms in a home.
SERVPRO® of Oak Ridge understands mold and mold growth and have the training and equipment to remediate mold in your home.

Faster To Any Disaster

5/28/2018 (Permalink)

Commercial Faster To Any Disaster SERVPRO can fix it!

There is no disaster that hits home quite like a disaster to your property, home or business. When you have suffered a fire and water or mold damage, you don't have time to waste searching for a company to fix your property. When disaster strikes, depend on SERVPRO of Oak Ridge to fix it.

Whether the job is big or small, SERVPRO of Oak Ridge will be there to help make it "Like it never even happened." so you can get back to your home or business and on with your life.

SERVPRO of Oak Ridge has experts who deal with mold mitigation and remediation process and what may take place if you are dealing with mold loss. As well as expertise in biohazard, crime scene, and vandalism cleanup. Whatever it maybe you can count on SERVPRO of Oak Ridge.

Storm Season Is Here

5/23/2018 (Permalink)

Storm Damage Storm Season Is Here Storm Damage

It may seem early but storm season is currently underway. The season begins June 1 and runs through November 30. The Eastern Pacific storm season began in mid-May and also ends November 30.

Storms can be life-threatening as well as cause serious property threatening hazards such as flooding, storm surge, high winds, and tornadoes. While the primary threat is in coastal areas. many inland areas can also be affected by these hazards, as well as by secondary events such as power outages as a result of high winds and landslides due to rainfall.

Preparation is the best protection against the dangers of a hurricane. Plan an evacuation route and your emergency plan, take inventory of your property, and take steps to protect your home and business. For more information and preparation tips, visit the Ready campaign website www.ready.gov

Hoarding: A Serious Situation

5/16/2018 (Permalink)

Commercial Hoarding: A Serious Situation Hoarding

Hoarding: A Serious Situation

According to The Mayo Clinic,“Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distresses at the thought of getting rid of the items. Excessive accumulation of
items, regardless of actual value, occurs.”

Many people with hoarding disorder do not find their habits to be a problem. Hoarded items are often things others would throw away or look
at as junk or garbage such as old newspapers, junk mail or packaging.

Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded. Bugs, fleas, rats and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to outside the home as well, to storage facilities, or even the garage or yard. SERVPRO® of Oak Ridge encounter hoarding situations in several different ways. Often, SERVPRO® of Oak Ridge is called for a fire or water loss and find the hoarding situation when they arrive on-site. A

SERVPRO® of Oak Ridge Professional will communicate with the insurance company regarding their contents coverage, and after approval, contents can be packed out and possibly cleaned, dried, and stored by the SERVPRO® of Oak Ridge, or relocated to a storage facility so work on the fire or water loss can begin. Another way SERVPRO® of Oak Ridge encounter hoarding jobs is through calls from landlords, caseworkers, real estate agents, or family members, often after the death of a loved one. In these situations, the crew will see if they should look for any items of importance while they clean the job. Sometimes, family members will come and try to help the hoarder sort through their contents as well.

Each case is very different, and hoarding jobs are often sensitive situations, but SERVPRO® of Oak Ridge Professionals are here to help make it “Like it never even happened.” If you encounter a hoarding situation at one of your properties, or with your insureds, call SERVPRO® of Oak Ridge today

The Importance of Cleaning Dryer Vents

5/14/2018 (Permalink)

Storm Damage The Importance of Cleaning Dryer Vents Clean Your Dryer Vents

According to FEMA, failure to clean home dryers causes 34% of home dryer fires. Home dryer fires cause $35 million in property loss and can even cause injury or death. To reduce the risk of these fires happening in your home, SERVPRO® of Oak Ridge can help clean dryer vents and ducts that may have lint buildup. Other tips for keeping your dryer vents clean from the National Fire Protection Agency include cleaning the lint filter before and after each load and making sure the outdoor vent flap will open and is not
restricted by snow, a bird’s nest, or other potential obstacles.
Our certified professionals can come out for a free estimate. For more information on cleaning dryer vents, contact
SERVPRO® of Oak Ridge.

Improve Your Air Quality

5/2/2018 (Permalink)

Mold Remediation Improve Your Air Quality HVAC Cleaning

The ventilation system is often
the biggest culprit in poor
indoor air quality, but you
can help change that! Inspecting the
ductwork in your home should be a
high priority. In most cases, the HVAC
the system has been operating for some time
without much attention. Dirty ducts
can circulate odors, contaminants such
as mold, and irritating dust throughout
your home.

A routine part of
SERVPRO® of Oak Ridge’s
service is inspecting the heating,
ventilation, and air conditioning unit
(HVAC). Keeping the HVAC and
ductwork clean can potentially extend
the life-span of the equipment by
allowing it to operate at peak condition,
which may help save you money. Duct
cleaning may not always be necessary.
SERVPRO® of Oak Ridge
will inspect your HVAC system and
ductwork and make recommendations
about the best way to address any indoor
air quality concerns. This inspection can
help save you money and provide peace
of mind on the health of your HVAC
system and ductwork.

In some circumstances, such as
after a fire, smoke, or suspected mold
growth, duct cleaning becomes an
essential part of the cleanup process.
In these cases, SERVPRO®
of Oak Ridge can often restore
the HVAC system and ductwork to pre-damage
condition.

If you have a fuel-burning
furnace, stove, or fireplace, the U.S.
Environmental Protection Agency
(EPA) recommends they be inspected
for proper functioning and be serviced
before each heating season to protect
against carbon monoxide poisoning.
The SERVPRO® of Oak Ridge Duct Cleaning
The system is proven and cost-efficient.
Unlike the majority of duct cleaning
services, SERVPRO® of Oak Ridge uses a portable ventilation
and air duct cleaning system to examine
ductwork and make a clean sweep,
removing years of dust and grime.

The process begins by using
patented equipment, including a
roto-scraper, which automatically
adapts to the duct’s shape and
diameter while traveling through
the duct, removing debris and filth
before vacuuming begins.

Next, a powerful push-pull air
delivery and collection system
transfers the debris from the
ducting to a 16-gallon container.

Air is filtered through a HEPA
filtration system, removing 99.97
percent of the particles in the
airstream. HEPA filters capture
debris and keep the indoor
environment clean.

As an optional process, a sealant or
coating product may be sprayed to
address odor or microbial concerns.

Filters will either be cleaned
or replaced to remove odor
and dirt.

For more information on duct
cleaning or to schedule an appointment,
contact your local SERVPRO® of Oak Ridge.

Busted Pipe In Oak Ridge Home

4/17/2018 (Permalink)

Storm Damage Busted Pipe In Oak Ridge Home Water Damage Oak Ridge

Water damage can happen at any time. Most of the time it is when you least expect it. Mr. Summner experienced this when he was away on vacation. A pipe burst in his ceiling, but it was not until two weeks later that a neighbor noticed the damage. The pipe had been leaking from an 18-foot ceiling. His first call was to SERVPRO of Oak Ridge. Our highly trained professionals came out immediately to asses the damage. Since the pipe had been leaking for an extended period of time there was a lot of damage. 50% of the entire ceiling had to be torn out and replaced. All of the hardwood floors in the house had to be removed. The subfloor was either dried or removed. We were able to replace the flooring. All in all, over 5000 square feet of the house was damaged. Mr. Summner was extremely pleased with how quickly and professionally our team was.

Severe Weather Safety

4/4/2018 (Permalink)

Water Damage Severe Weather Safety Severe Weather Safety

Severe weather can happen any time, anywhere. Each year, Americans cope with an average of the following intense storms.

- 10,000 severe thunderstorms
-5,000 floods or flash floods
-1,300 tornadoes
-2 landfalling deadly hurricanes

Approximately 98 percent of all presidentially declared disasters are weather-related, leading to around 650 deaths per year and nearly $15 billion in damage. Knowing your risk severe weather, taking action, and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know Your Risk. The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business, and your family. Check the weather forecast regularly, obtain an NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Be an Example. Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook and Twitter Your preparedness story will inspire others to do the same.

Knoxville Water Damage

3/14/2018 (Permalink)

Water Damage Knoxville Water Damage Water Damage Knoxville Home

There are many homes in the Knoxville area that suffer from water damage. The first 24 hours following a water loss is the most important in
preventing secondary or permanent damage. Within four hours of loss notification, a SERVPRO® Cedar Bluff will be on-site to help ensure a water damage is handled by completing the following steps.

INSPECTION

SERVPRO® Of Cedar Bluff will inspect affected areas to determine the extent of water damage
and will review the inspection with you to answer any questions before beginning any work.

EMERGENCY SERVICES

SERVPRO® Of Cedar Bluff will take steps to help protect your home or business, as well as personal
belongings and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed
emergency services to you step-by-step.

MONITORING

To help ensure your home or business and belongings are dried to appropriate industry standards, a SERVPRO® Of Cedar Bluff will monitor the drying process. The updates will be consistently communicated to you.

RESTORATION SERVICES

SERVPRO® West Knoxville will repair structural materials, reinstall carpets, and clean affected areas of your property and belongings. A final walkthrough of the job site will be conducted with you to help ensure the property was returned to preloss condition.

EMERGENCY WATER DAMAGE TIPS

Shut off the water source if possible or contact a qualified party to stop the water source. Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock. Remove as much excess water as
possible by mopping and blotting. Place aluminum foil or wood blocks of furniture legs and wet carpeting. Move any paintings, art objects,
computers, documents, and other sensitive valuables to a dry place. Don’t enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always
avoid electrical shock hazards. Don’t use your household vacuum cleaner to remove water; this
could cause electrical shock or damage to the vacuum cleaner.
Don’t turn on ceiling fixtures if the ceiling is wet or enters rooms where ceilings are sagging from retained water.

For more information on
recovering from water damage,
contact your local SERVPRO®
Cedar Bluff

Answering the Call

9/28/2017 (Permalink)

Commercial Answering the Call Hurricane Harvey Storm Damage

When Hurricane Harvey left his wake of destruction in Texas the Emergency Response Team from SERVPRO of Oak Ridge  answered the call sending teams to Kingwood, Texas. Taking supplies and equipment our teams went down to help the residents and were humbled by the generosity of a community that didn’t have any clue how they were going to recover financially, much less emotionally from the impact of the storm. Rescuees were evacuated by boats from their homes and neighborhoods, leaving everything behind, but the spirit of giving and resilience impacted the teams from Knoxville.

The long-standing relationship between SERVPRO and the insurance companies helped our teams make a big impact and quickly. The insurance adjusters were recommending people call SERVPRO because it was a name that they could trust. Our teams were able to start water mitigation quickly and come alongside homeowners and other countless volunteers to help these families begin to get some semblance of recovery started.

Imagine your home with six to eight feet of standing water with the rescue boat pulling up outside and telling you it was the last call. Our team was humbled time and time again meeting over a hundred different families that had met that fate and yet met our team with smiles on their faces. Unanimously our team was impacted by Texas Strong, and have spoken so highly of these families since their return.

“We are humbled and we are changed by so many families and their generosity, not only with their resources but their encouragement and their prayers”, said Nathan Lloyd, our Business Development Manager.

SERVPRO of Oak Ridge, are professionals at serving you. That is why we are here, and that is what we do.

Ready for whatever happens.

9/13/2017 (Permalink)

Ready for whatever happens.

When a storm or disaster strikes, SERVPRO’s Disaster Recovery Team is poised and “Ready for whatever happens.” With a network of more than 1,700 franchise, the SERVPRO System strives to be faster to any size disaster. Strategically located throughout the United States, SERVPRO’s Disaster Recovery Team, is trained and equipped to handle the largest storms.

2016 Houston, TX Flooding: In April, a nearly stationary mesoscale convective system developed over Houston resulting in widespread rainfall at the rate of 2.4 inches per hour. This was a historic flooding event for Harris County which saw a total of nearly 18 inches of accumulated rainfall. The Storm Team dispatched 81 crews to over 360 jobs mitigating over $3 million in damages.

2015 Siberian Express: Record sub-zero temperatures caused major problems for a large portion of the county stretching from Florida to Maine. The Midwest also experienced record breaking low temperature resulting in frozen pipes and ice dams causing major problems for residents. The Storm Team dispatched a total of 257 crews from 108 Franchises to assist local SERVPRO Franchises completing 2000 jobs.

2014 Mid-Atlantic Flooding: Rainfall rates of up to 2 inches per hour caused major flash flooding stretching from Northeast Ohio all the way up to Portland, Maine. Eastern Michigan and Baltimore, Maryland were also impacted and 173 crews mitigated over $4.3 million in damages while assisting the local Franchises.

2014 Polar Vortex: Record low temperatures caused by a break in the North Pole’s polar vortex resulted in an unprecedented freezing event, spanning from east of the Rocky Mountains to as far south as Central Florida, affecting all or part of 39 states and 70% of the SERVPRO Franchises System.

2013 Colorado Floods: Heavy rainfall, with amounts up 17 inches in some areas, resulted in widespread flooding in the Fort Collins, Boulder and surrounding Colorado mountain communities, The Disaster Recovery Team responded with 109 crews from Franchises to assist the local SERVPRO Franchises in the emergency response

2012 Hurricane Sandy: Affecting more than 20 states, Sandy left widespread damage and flooding from Florida stretching the entire eastern seaboard to Maine, The Disaster Recover Team placed nearly 1000 crews in the affected areas, representing over 300 SERVPRO Franchises from across the country. Teams traveled from as far as Arizona, California, Oregon, and Washington.

OAK RIDGE'S FASTEST CLEANUP TEAM

9/13/2017 (Permalink)

Mold Remediation OAK RIDGE'S FASTEST CLEANUP TEAM SERVPRO of Oak Ridge

OAK RIDGE'S FASTEST CLEANUP TEAM

There is no such thing as a small disaster-especially when the water you do not see contains bacteria or can cause mold, rot and other unforeseen damage. Water damage can affect the value of your property. Before you try to clean and dry it up yourself, consider how the damage can affect your property.

SERVPRO of Oak Ridge knows how disruptive water damage can be for your home and business. We at SERVPRO of Oak Ridge are trained and equipped to manage the drying process of any size water loss. By utilizing the proper equipment and moisture measuring devices, you home or business will be quickly and thoroughly dried helping to prevent secondary water damage. With rapid response time and a full line of water cleanup and restoration services, SERVPRO of Oak Ridge can help you regain control quickly, ensuring your facility and its contents are properly dried, deodorized and protected.

Before you risk further damaging the value of your facility by attempting to clean up the mess yourself, call your local SERVPRO of Oak Ridge the water damage cleanup and restoration professionals.

Mold Damage Removal, Oak Ridge TN

9/13/2017 (Permalink)

Mold Remediation Mold Damage Removal, Oak Ridge TN Mold Damage In Oak Ridge Home

When there's a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can affect your health and can also cause significant damage to your property. Fortunately, your SERVPRO of West Knoxville professionals has the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different, requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a 'typical mold removal process.

Call SERVPRO of Oak Ridge

The mold cleanup and restoration process begin when you call SERVPRO of Oak Ridge. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

Inspection & Damage Assessment

Your property will be carefully inspected for signs of the mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water which can be hidden from plain view. 

Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. 

Removing Mold & Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the type of surfaces on which mold appears. Anti fungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth. 

Cleaning Contents & Belongings

SERVPRO of West Knoxville clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorize using fogging equipment. 

Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas. 

SERVPRO of Oak Ridge understands mold and mold growth and have the training and equipment to remediate mold in your home or business. 

Ice Dams in Oak Ridge, TN Causing Storm Damage

9/13/2017 (Permalink)

Storm Damage Ice Dams in Oak Ridge, TN Causing Storm Damage Ice Dam Diagram

SO JUST WHAT IS AN ICE DAM?

In the latest round of winter storms in Oak Ridge, TN, ice dams are forming on roofs all throughout the region, resulting in some substantial water damages. Which begs the question, just what exactly is an ice dam?

Simply put, an ice dam occurs when a ridge of ice forms at the edge of a roof, preventing any melting snow from draining as it should, into the gutter or off of the roof. Water backs up behind the ice dam and can leak into the home, possibly damaging walls, ceilings, insulation, and other interior building materials. (See a diagram of a typical ice dam to the right.)

What are the causes of ice dams? In most cases, once the roof is covered with snow and ice, it's the result of heat and warm air released into the attic or roof space. Once enough heat and warm air builds up, it can begin melting the bottom layer of moisture on the roof. With no place to drain, water can find its way into the roof, backing up under the shingles.

Most importantly, it's critical to understand that while ice dams can cause water damage to your home, it's not advisable to ever get on a roof to try and "fix" the problem, as a wet, frozen roof is an extremely unsafe environment, even for the trained professional.

Once ice dams are present, there is little to be done that is not potentially harmful to the roof. Using tools to break the ice can result in holes in the roof and damage to shingles. There are professional companies that use steam to mitigate ice dams, but here in Knoxville, TN, it's not a common enough occurrence to warrant companies here to have that expertise.

The best way to prevent ice dams is to ensure proper ventilation and insulation within your attic. SERVPRO of Oak Ridge has the capability to mitigate and clean up water damages from the ice dam, but not remove the ice dam itself. It's best to let all the water stop infiltrating before cleaning, as there may be additional extraction and damages that occur. To find out more about our services and storm response, click here.

Storm Damage Cleanup in Oak Ridge, TN

9/13/2017 (Permalink)

Storm Damage Storm Damage Cleanup in Oak Ridge, TN Storm Damage Clean up

DID YOU KNOW?

SERVPRO of Oak Ridge has been cleaning water damages in the local Oak Ridge, TN market for over 38 years. From toilet overflows, pipe bursts, dishwasher leaks, basement floods, and much more, SERVPRO of Oak Ridge has been providing Knoxville with quality cleanup and restoration work 24 hours a day, 365 days a year. That's over 332,880 hours of being on call to help our clientele!

SERVPRO understands that even the smallest of water problems can be a major catastrophe for the average homeowner. Whether it be damaged property, mold growth, health concerns or other problems, SERVPRO has all the right tools to make it "Like It Never Even Happened®."

With over 190 years of combined experience with our technicians, SERVPRO will promptly arrive at your business or residence, assess the damage, provide a solution, and begin work to ensure that secondary damages do not occur. From extracting water, dehumidification, decontamination, mold remediation, full repairs and construction, SERVPRO is here to help day or night.

With free estimates and consultations in Knoxville, insurance billing availability, we're standing by to be of assistance to anyone in need. Find out more about all of our services here.

NADCA FAQs

9/13/2017 (Permalink)

NADCA had some fantastic frequently asked questions so I had to share...

Are there any health benefits that come from HVAC system cleaning?

Heating, ventilation, and air conditioning (HVAC) systems have been shown to collection a variety of contaminants such as mold, fungi, bacteria and very small particles of dust that have the potential to affect overall health, The removal of such contaminants from the HVAC system and home should be considered one component in an overall plan to improve indoor air quality.

How can I determine if the HVAC system cleaning was effective?

The best way to determine if the HVAC system cleaning was effective is to perform a visual inspection of the system before and after cleaning. If any dust or debris can be seen during the visual inspection, the system should not be considered cleaned. While you can perform your own visual inspection using a flashlight and mirror, a professional cleaning contractor should be able to allow you better access to system components and perhaps the use of specialized inspection tools. In addition, following the Residential Cleaning Checklist can help to ensure a top quality job.

How often should residential HVAC systems be cleaned?

Frequency of cleaning depends on several factors, not the least of which is the preference of the homeowner. Some of the things that may lead a homeowner to consider more frequent cleaning include:

  • smokers in the household
  • pets that shed high amounts of hair and dander
  • water contamination or damage to the home or HVAC system
  • residents with allergies or asthma who might benefit from a reduction in the amount of indoor air pollutants in the home’s HVAC system
  • after home renovations or remodeling
  • prior to occupancy of a new home.

How should a residential HVAC system be cleaned?

The most effective way to clean air ducts and ventilation systems is to employ source removal methods of cleaning. This requires a contractor to place the system under negative pressure, through the use of a specialized, powerful vacuum. While the vacuum draws air through the system, devices are inserted into the ducts to dislodge any debris that might be stuck to interior surfaces. The debris can then travel down the ducts to the vacuum, which removes it from the system and the home.

What are antimicrobial chemicals and why would they need to be used?

Antimicrobial chemicals are applied by some companies to the interior surface of the air ducts to treat microbial contamination such as fungi (mold), viruses or bacteria. Before any antimicrobial chemicals are used, the system should be thoroughly cleaned. It is critical that any antimicrobial treatment used in your system be registered by the U.S. Environmental Protection Agency specifically for use in HVAC systems. The use of antimicrobial chemicals is an additional service that is not part of a typical air duct cleaning project. Review the NADCA White Paper on Chemical Applications in HVAC Systems for more information. 

What criteria should I use when selecting an HVAC system cleaning contractor?

You should interview as many local contractors as possible. Ask them to come to your home and perform a system inspection and give you a quote. To narrow down your pool of potential contractors, use the following pre-qualifications:

  • Make sure the company is a member in good standing of NADCA.
  • See if the company has been in business long enough to have adequate experience.
  • Get proof that the company is properly licensed and adequately insured.
  • Verify that the company is certified by NADCA to perform HVAC system cleaning.
  • Make sure that the company is going to clean and visually inspect all of the air ducts and related system components.
  • Avoid advertisements for “$99 whole house specials” and other sales gimmicks.
  • Ask if the company has the right equipment to effectively perform cleaning, and if the company has done work in homes similar to yours.
  • Get references from neighbors if possible.

You can also use the Residential Cleaning Checklist as part of the contractor selection process. 

What is the normal price range for the air duct cleaning service?

The U.S. Environmental Protection Agency says that “duct cleaning services typically – but not always – range in cost from $450 to $1,000 per heating and cooling system, depending on the services offered, the size of the system to be cleaned, system accessibility, climactic region and level of contamination” and type of duct material. Consumers should beware of air duct cleaning companies that make sweeping claims about the health benefits of duct cleaning, as such claims are unsubstantiated.

Consumers should also beware of “blow-and-go” air duct cleaning companies. These companies often charge a nominal fee and do a poor job of cleaning the heating and cooling system. These companies may also persuade the consumer to pay for unneeded services with and/or without their permission. (If you have knowledge of a practicing “blow-and-go” air duct cleaner, contact your local Better Business Bureau to report the company, and your local, federal and state elected officials to demand legislation.)

What kind of equipment is best for cleaning - truck mounted vacuums or portable vacuums?

NADCA does not endorse one kind of equipment over another. There are two main types of vacuum collection devices: (1) those mounted on trucks and trailers, and (2) portable units. Truck/trailer mounted equipment is generally more powerful than portable equipment. However, portable equipment can often be brought directly into a facility, allowing the vacuum source to be located closer to the ductwork. Both types of equipment will clean to ACR, the NADCA standard. All vacuum units should be attached to a collection device for safe containment prior to disposal. Any vacuum collection device which exhausts indoors must be HEPA filtered. A vacuum collection device alone will not get an HVAC system clean. The use of methods and tools designed to agitate debris adhered to the surfaces within the system, in conjunction with the use of the vacuum collection device(s), is required to clean HVAC systems. (For example: brushes, air whips and “skipper balls.”)

Why should I choose a NADCA member to have my air ducts cleaned?

NADCA members have signed a Code of Ethics stating they will do everything possible to protect the consumer and follow ACR, the NADCA Standard, for cleaning to the best of their ability. Find a NADCA professional near you. Air duct cleaning companies must meet strict requirements to become a NADCA member. Among those requirements, all NADCA members must have a certified Air System Cleaning Specialist (ASCS) on staff who has taken and passed the NADCA certification examination. Passing the exam demonstrates extensive knowledge in HVAC design and cleaning methodologies. ASCSs are also required to further their industry education by attending seminars in order to maintain their NADCA certification status. View the NADCA Code of Ethics.

Will HVAC system cleaning reduce our home energy bills?

Research by the U.S. Environmental Protection Agency has demonstrated that HVAC system cleaning may allow systems to run more efficiently by removing debris from sensitive mechanical components. Clean, efficient systems are less likely to break down, have a longer life span and generally operate more effectively than dirty systems.

Courtesy of nadca.com

Oak Ridge Companies Look To SERVPRO Technicians For Water Damage Solutions

9/13/2017 (Permalink)

Commercial Oak Ridge Companies Look To SERVPRO Technicians For Water Damage Solutions Commercial Water Damage

Oak Ridge Companies Look To SERVPRO Technicians For Water Damage Solutions

Hotels experience various types of water damage, including; plumbing leaks, malfunctioning fixtures, or storm damage that allows water to enter unprotected areas quite often and need professional assistance to help them recover fast. 
 
When your building is affected by these kinds of water damage incidents in Knoxville, it may be comforting to know that someone trustworthy is available to provide you with the services you need to keep your business running. 
 
SERVPRO technicians who respond to your service request live in the same area, giving us an opportunity to provide you with rapid response times, and a unique solution to your problem. With several years of experience in the restoration industry and quality equipment at our disposal, we have the ability to handle water damage incidents affecting a single unit, or your entire building. 
 
The information you provide during your initial call, helps us determine the amount of equipment and personnel needed to address your situation properly. So that once we arrive on your property, we can address any possible hazards and fully inspect the affected area for damages, getting to work immediately to solve your problem. 
 
After communicating your situation to your insurance company and agreeing on which services to implement, SERVPRO technicians mobilize as quickly and efficiently as possible, making every attempt to return your business to a quality pre-damage condition, in the least amount of time possible. 
 
We have access to both hand-held and truck mounted water extraction equipment, each with three main elements, a heater, pump, and vacuum system. Portable extractors hold anywhere from five to twelve gallons of water, while the truck mounted version handles up to 100 gallons of water or more, making it easy to remove excess water from various types of flooring, including carpeting and other upholstery items, such as rugs, and curtains. 
 
Our technicians use a variety of equipment to locate hidden moisture pockets, in walls, attics, and crawl spaces; water cannot hide from a quality infrared moisture detection device. Making it possible for us to dry hard to read, or hidden areas throughout your building and prevent secondary water damage from developing. 
 
During the drying process, SERVPRO technicians place the proper amount of air moving equipment and dehumidifiers into the affected area. We also use detection devices to check the vicinity for moisture and monitor relative humidity to ensure a proper drying environment exists to complete the water damage restoration and limit any interruptions to your businesses daily operations. 

USE A SERVPRO PROFESSIONAL WHEN WATER DAMAGE HITS YOUR HOME

9/13/2017 (Permalink)

Water Damage USE A SERVPRO PROFESSIONAL WHEN WATER DAMAGE HITS YOUR HOME Water Damage Knoxville

Imagine coming home from work to a flooded home, thanks to a faulty mechanism in your washing machine. You are ready to pull your hair out! You know you need help now because those hardwood floors will absorb a lot of water, as will the lower portion of your walls. If left untreated, water damage can lead to mold and mildew problems, as well as cause structural weakness to the damaged areas.
 
Trying to repair the water damage yourself to your Knoxville home may end up making the problem even worse. Our professional techs at SERVPRO know all too well the damages water can do to your home. We have all the equipment needed to dry your walls and floors before that damage becomes permanent.
 
We also know that problems can happen anytime - day or night; this is the reason we offer our customers 24-Hour Emergency Services. We understand you need immediate professional help after your home is flooded.
 
SERVPRO is a locally owned and operated business with professionally trained technicians. Our techs are skilled in water restoration, mold remediation, carpet, and furniture cleaning as well as any other cleaning that may be needed. We know how to assess the problem and get the job done quickly and efficiently.

Our techs have all the knowledge, experience, and tools they need to restore your property correctly. We use four factors to help determine how long it will take to dry your home:
 
* Temperature: needs to be kept between 70 and 90 degrees.
 
* Humidity: ideally between 30% and 60%.
 
* Extraction of water: the more that can be removed, the better.
 
* Air Movement: need to steadily move wet air away from wet surfaces.
 
We finish each job by providing our customers with documents proving the property is restored to its preloss condition. SERVPRO works with you and your insurance company, providing you with any paperwork you need to process your claim. 

No matter what time of day or night, when an emergency happens, you can trust SERVPRO to respond to your water removal needs quickly. It's nice to know that someone has your back when a crisis strikes.
 
 
C

How to prevent Electronics from causing extreme water damage

9/13/2017 (Permalink)

Water Damage How to prevent Electronics from causing extreme water damage Water Damage Oak Ridge

Water damage can occur for many different reasons. Sometimes, it happens as the result of a flood due to heavy rains. Other times, it may be due to an inside flood, such as when a pipe or a water heater bursts. Whatever the case may be, if you are dealing with water damage or water-damaged electronics, appliances, or other devices, you need to proceed with extreme caution. The best thing you can do, after water damage has occurred, is to call on Nashville professionals who are familiar with dealing with such damage, such as our skilled pros at SERVPRO of Oak Ridge. In the meantime, make sure you practice some good safety tips with the water damaged devices.

First things first, before you start thinking about possible water damage restoration, you need to make sure that you are not in immediate danger and that the devices that you own are not going to cause a fire or another serious incident.

After water damage has occurred, check your home to see if you have any damaged devices plugged in. If you find that you do, shut off the electricity at the breaker level. This will keep damaged devices from being able to start a fire. You should not touch, go near, or inspect any devices that are plugged in until you are certain that the electricity is off. Following this important tip will help you to avoid electric shock.

Believe it or not, it is not only plugged in water damaged electronics that pose a risk. Any device that contains a battery can also pose a serious risk. Thus, it's best to let our pros at SERVPRO of Oak Ridge handle any such devices if you think they may have been damaged. At the very least, before touching any battery operated device, ensure that it is not giving off heat or smoke, bulging, melting, or making strange sounds. All these types of things are major warning signs that something serious and potentially dangerous is wrong with the battery!


As you can see, you're not always in the clear once the water subsides! To keep safe, contact the experts at SERVPRO of Oak Ridge before you do anything. At the very least, follow these simple tips to keep yourself and your loved ones safe.

How to Minimize Fire Damage

9/13/2017 (Permalink)

Fire Damage How to Minimize Fire Damage Fire Damage Oak Ridge

How to Minimize Fire Damage

Minimizing further fire damage is one of the first considerations after a fire in a home or a fire in a business. Commercial fire damage can greatly affect the ability of a business to continue operations. In order to recover as much value as possible from a property that has undergone fire damage, smoke damage, and soot damage, a restoration company should be contacted immediately after the premises are secure. The fire cleanup team can aid in evaluating the damage to the property and listing the items that are present. They can also perform fire damage restoration and offer an estimate on site.

A restoration company will also be instrumental in boarding up a property if commercial fire damage has compromised any doors or windows. Roofs and walls that may have been cut into by firefighters during the fire may also need to be boarded up. This process can be much more difficult than it originally appears due to the need to evaluate the structural integrity of much of the building's foundation. A professional contractor should be contacted before an individual attempts to board up his or her own property after a fire in a home or a fire in a business. Boarding up a property that has undergone fire damage is important both to prevent the collapse of the building as well as to protect it from any intruders who may cause additional damage.

The fire cleanup will also involve drying up all the water that firefighters may flood the premises with in order to put out the fire. This water can cause extensive water damage as well as promote the growth of mold. A certified technician can employ all manner of techniques to dry out the property and prevent mold growth using industrial equipment that may include a water extractor, a dehumidifier, and an air current mover. This process will also somewhat remove the smoke smell that may persist after a fire.

After a list of personal belongings have been identified and list along with the property owner, a restoration company can work with him or her to reverse the smoke damage and soot damage that may have settled into the property. Surfaces can often be fully cleaned, even if it is porous like carpet. Deep vacuuming and steam injection are often successful in removing the oily soot that may lead to residual smoke smell. Fire damage restoration requires techniques that require specialized equipment, and these techniques can be discussed with the property owner in order to decide whether or not to proceed with restoration.

If fire damage restoration is not possible on certain items, they may be more easily replaced. In this case, the restoration company will also help to dispose of these items in the appropriate manner. After a fire in a home or a fire in a business, much debris will need to removed anyway. Smoke damage and soot damage is reversible, but property owners sometimes choose to replace items and surfaces instead.

All surfaces are sanitized and cleaned after all soot damage and smoke damage has been reversed. The fire clean up team will also instruct property owners on how to prevent commercial fire damage in the future. Any residual smoke smell will be ventilated until gone. If the smoke smell persists, chemical solutions like an ozone treatment or thermal fogging are also options depending on the needs of the property owner. Additional treatments may be needed weeks or even months after the initial incident.

Fire cleanup is extremely daunting for an individual who is shocked by a fire in a home or a fire in a business. However, fire damage restoration is normal for a fire cleanup specialist, even after extension commercial fire damage. A specialist who has the experience and the expertise to guide a property owner will ensure that fire damage is minimized as much as possible. 

Choose the right professional for fire damage

9/13/2017 (Permalink)

Fire Damage Choose the right professional for fire damage Fire Damage Knoxville

In the wake of a residential fire, the primary focus is on repairing the damage done to the inside of the house. However, moderate to severe incidents can lead to visible marks and blemishes on the outside of the building too. It is why SERVPRO conducts a full inspection of fire-damaged properties before we start any restoration work. 

The good news is that stains on masonry, concrete and other structural materials are almost always superficial. While brick and concrete are not impervious to fire damage in Oak Ridge homes, they are extremely sturdy and don’t succumb easily to heat. It means that, in most cases, we can use straightforward cleaning techniques to restore the outside of the property. 

Light Stains 

If there is no structural damage to the masonry, the SERVPRO technicians use mild cleaning agents to wash soot and smoke deposits from the surface. Where the staining is very light, dry sponging is enough to wipe away grime on block, brick, and concrete. Stubborn marks get lifted with alkaline detergents and direct scrubbing. Sodium hypochlorite is highly effective when it comes to soot removal, and it leaves no residues. 

Moderate Stains 

The difficult thing about soot is that it can be highly acidic. If it is not removed quickly, particularly from structural materials, there is a chance of corrosive residues becoming embedded deeper and deeper into the masonry. It is why SERVPRO pays close attention to cracked joints. 

They are delicately cleaned and repointed to dislodge any soot deposits which may be trying to move into the capillaries. Once this is complete, larger areas are dry sponged and vacuumed. Then, they are jet washed with a high powered pressure cleaning device. 

Heavy Stains 

The most severe staining occurs when heavily combustible materials have caught fire and burned for some time. In some cases, jet washing is still a suitable method of cleaning. We can add soot dissolving formulas like high PH degreasers, dry ice, or soda ash to increase optimal results. 

SERVPRO rarely recommends sand blasting for brick, block, and concrete because it is a very abrasive process and can cause additional damage. If there are smaller patches of masonry which are heavily soiled, the technicians may apply a poultice (sodium hypochlorite and diatomaceous earth). It takes 24-48 hours for the formula to take effect. 

The great thing about a fire damage restoration company like SERVPRO is that we offer a complete package. We are part of a huge network of contractors, so there is no repair job too big for our team to handle. 

Moisture In Walls Can Lead To Mold Damage In Oak Ridge

7/5/2017 (Permalink)

Mold Remediation Moisture In Walls Can Lead To Mold Damage In Oak Ridge Mold Damage in Oak Ridge Home

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly problems in the future is to handle every water damage as a threat to your property. SERVPRO of Oak Ridge has the equipment and training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology, and equipment must be counted on to perform. SERVPRO of Oak Ridge will answer your call with rapid action and a full arsenal of drying equipment. Here are a few of the tools used by SERVPRO of Oak Ridge 
Moisture Sensors are used to detect moisture in carpets, baseboards, and walls
Moisture meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate tester provides accurate readings, allowing SERVPRO of Oak Ridge to monitor the drying process.
Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO ofOak Ridge can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized. 
Ultra-Low-Volume Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. 
This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
Thermal Foggers dispense solvent-based products by creating a dense fog. The go consists of tiny particles of deodorant solution that attached to and neutralize odor-causing particles.

Be Flood Smart

7/5/2017 (Permalink)

Mold Remediation Be Flood Smart Mold Damage

Floods are one the most common and widespread natural disasters in the United States. Whether your home or business is near a coastline, along city streets, in the mountains, near a river or even in the desert- there is always potential for flood damage. Floodsmart.gov reports, in the last 5 years, all 50 states have experienced floods or flash floods. Just because you haven’t experienced a flood in the past, does not mean you won’t in the future. In fact, nearly 20% of all flood insurance claims come from moderate-to-low-risk areas. On average, floods cost 3.5 billion in annual losses in the United States

According to the American Red Cross, floods cause more damage in the U.S. every year than any other weather-related disaster. The ARC offers the following flood safety tips

Stay away from floodwaters. If you come upon a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off your feet.

If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.

If a flood does strike your home or business contact SERVPRO of Oak Ridge. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO System is prepared to handle any sized disaster. When fire and water take control of your life, your local SERVPRO Franchise Professional will help you take it back.

Heating Hazards

6/15/2017 (Permalink)

Fire Damage Heating Hazards House Fire

Eliminate Heating Hazards This Winter

The winter season is in full swing! The days are shorter and the temperatures are lower. No matter where you live, winter brings a change in the weather. In an effort to keep our homes and workplaces cozy, many people use alternative heat sources like fireplaces, portable space heaters, and wood burning stoves. According to the Nation Fire Protection Association, heating equipment is responsible for an estimated $893 million in property damage annually. Heating is the second leading cause of residential fire deaths, making it important to review ways to help reduce the risk of a heating-related fire.

Keep anything flammable at least three feet from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater. Have a three-foot “kid-free zone” around open fires and space heaters.

Remember to turn portable heaters off when leaving the room or going to bed.

Always use the right kind of fuel, specified by the manufacturer, for fuel-burning space heaters.

Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.

Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.

Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer’s instructions.

Test smoke alarms monthly.

Fire Alarms

6/15/2017 (Permalink)

Fire Damage Fire Alarms Fire Alarms

SMOKE ALARMS

Smoke alarms play a vital role in saving lives, and when properly installed, can reduce the risk of fire injury by half.

The National Fire Protection Association recommends smoke alarms be installed in every bedroom, outside all sleeping quarters and on every level of the house. Business owners should consult the local Fire Marshall to ensure specific building fire codes and smoke detector requirements are met.

Smoke alarms work best when paired with a fire escape plan. A plan allows your family, employees or clients to escape quickly and safely in an emergency situation.

Review the following tips regarding smoke detector installation and maintenance. For more on emergency preparedness, contact SERVPRO of Oak Ridge.

Install smoke alarms on every level of the home, including the basement.

Smoke alarms should be installed away from the kitchen to prevent false alarms. Generally, they should be at least 10 feet from cooking appliance.

Test smoke alarms at least once a month using the test button.

Replace batteries in all smoke alarms at least once a year. If an alarm “chirps” the battery is low and should be replaced right away.

Replace all smoke alarms when they are 10 years old.

Understanding Water Damage In Oak Ridge, TN

6/15/2017 (Permalink)

Water Damage Understanding Water Damage In Oak Ridge, TN Water damage in a Oak Ridge Home

Understanding Water Types

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensure proper cleanup. There are three types of water. Clean, gray and black water is usually from a broken pipe. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminates to begin growing, making the water hazardous. Blackwater is highly contaminated and can be filled with fungi, bacteria, chemicals, and more. Blackwater is typically caused by sewage damage, flooding or natural disasters. Blackwater should always be handled by trained professionals. When you have water damage, don’t leave your property to chance. Call SERVPRO of Oak Ridge. Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

Shut off water source if possible or contact a qualified professional to do so.

Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.

Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.

Remove and prop up wet upholstery cushions to allow more even drying.

Move any paintings, art objects, computers, documents and other valuable items, that may be sensitive to moisture, to a safe place.

Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.

Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to a vacuum cleaner.

Do not turn on ceiling fixtures if the ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.

Do not walk through contaminated areas, as you could spread damage to unaffected areas.

Do not turn on the HVAC system if there is a possibility of spreading contaminated air.

Do not use household fans to dry the structure; air flow could spread contaminants.

Discard any food and/or products for personal hygiene if exposed to the contaminated areas.

Be Flood Smart

6/15/2017 (Permalink)

Storm Damage Be Flood Smart Flood Damage In Oak Ridge, TN

BE FLOOD SMART

Floods are one the most common and widespread natural disasters in the United States. Whether your home or business is near a coastline, along city streets, in the mountains, near a river or even in the desert- there is always the potential for flood damage. Floodsmart.gov reports, in the last 5 years, all 50 states have experienced floods or flash floods. Just because you haven’t experienced a flood in the past, does not mean you won’t in the future. In fact, nearly 20% of all flood insurance claims come from moderate-to-low-risk areas. On average, floods cost 3.5 billion in annual losses in the United States

According to the American Red Cross, floods cause more damage in the U.S. every year than any other weather-related disaster. The ARC offers the following flood safety tips

Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off your feet.

If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.

If a flood does strike your home or business contact your local SERVPRO Franchise Professionals. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO System is prepared to handle any sized disaster. When fire and water take control of your life, your local SERVPRO Franchise Professional will help you take it back.

Be Storm Smart

6/15/2017 (Permalink)

Storm Damage Be Storm Smart Storm Damage In Oak Ridge

Be Storm Smart

Severe weather can happen anytime, anywhere. Each year, Americans cope with an average of these following intense storms.

  • 10,000 severe thunderstorms

  • 5,000 floods or flash floods

  • 1,000 tornadoes

  • 2 land falling deadly hurricanes

Approximately 98 percent of all presidentially declared disasters are weather-related, leading to around 500 deaths per year and nearly $15 billion in damage. Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives others.

Know Your Risk. The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Take Action. Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Be an Example. Once you have taken action to prepare for severe weather, share your story with co-works and family and friends on Facebook or Twitter. Your preparedness story will inspire others to do the same.

Build An Emergency Supply Kit

  • Water (one gallon per person per day)

  • Food (non-perishable 3-day supply)

  • Manual can opener

  • Battery operated radio, preferably a NOAA Weather Radio

  • Flashlight and extra batteries

  • First aid kit

  • Whistle to signal for help

  • Clothing

  • Dust masks or bandanas

  • Plastic sheeting, garbage bags and duct tape

  • Wrench or pliers to turn off utilities

  • Hygiene items

  • Important documents; copies of insurance policies, identification and bank account information

  • Cash

  • Fire extinguisher

  • Matches in a waterproof contain

Holiday Fire Season

6/14/2017 (Permalink)

Fire Damage Holiday Fire Season Fire Damage

It's the holiday season again. Brightly lit decorations, elaborate meals, and large gatherings are all a part of holiday celebrations. Unfortunately, these annual traditions also cause an average of 230 homes fires each year, with an average of 4 deaths, 21 injuries, and $17.3 million in property damage.

There are about 3 times as many cooking related fires on Thanksgiving Day and almost twice as many on Christmas Day as there on no holidays.  Luckily, homeowners can help keep their homes and their families safe during the holiday season by understanding the dangers.

Holiday Cooking Fire Facts from SERVPRO

  • Thanksgiving Day has three times the average number of reported home structure fires involving cooking equipment. 
  • The two other peak days for cooking-related fires are Christmas Day and Christmas Eve.

Holiday Cooking Safety Tips from SERVPRO

  • Supervise items on the stovetop. Fifty-eight percent of kitchen fires involve ranges; homes with electric cooktops have a higher risk of fire than homes with gas cooktops.
  • Keep flammable items – potholders, packaging, wrapping, wooden utensils, loose clothing – away from the stovetop.
  • Don’t let lack of sleep or alcohol consumption affect your ability to concentrate on preparing the meal.

Holiday Decorating Fire Facts from SERVPRO

  • Half of all holiday decoration fires start because the decoration is too close to a heat source.
  • On average, 32 candle fires are reported each day. December is the peak month for candle fires.

Holiday Decorating Safety Tips from SERVPRO

  • Keep all decorations away from heat sources like radiators, portable heaters, and fireplaces.
  • Use flameless candles.
  • If you do use traditional candles, burn them in sturdy candleholders, well away from drapes and other flammable materials. Never leave them unattended and never allow them to burn down to less than one inch in length. 

Christmas Tree Fire Facts from SERVPRO

  • 50% of live tree fires occur between December 22 and January 5.
  • 31% of tree fires are caused by electrical problems.
  • 14% involve decorative lights.

Christmas Tree Safety Tips from SERVPRO

  • Keep live trees well watered to reduce the chance of a fire.
  • Check wiring on lights for breaks and wear, replace worn strings and don’t exceed manufacturer guidelines for connecting multiple strands of lights.
  • Don't leave tree lights plugged in when you are away from home or asleep.

Prevent Frozen Pipes from Causing Water Damage

6/14/2017 (Permalink)

Water Damage Prevent Frozen Pipes from Causing Water Damage Frozen Pipes

Frozen pipes are a leading cause of water damage in the colder months of the year. Why?
Water has the unfortunate property in that as it freezes, it expands. This can affect all types of water lines, whether metal, plastic, or PVC. Simply, all pipes are subject to bursting given the right amount of pressure. As the water freezes, it can expand the pipe, eventually, cause a hairline crack or a complete break. At that point the portion unfrozen will then provide a continual stream of water until shut off, causing water damage throughout the property.
How can I prevent my pipes from freezing or bursting?
• If possible, make sure that all pipes and supply lines on exterior walls are insulated. Exterior walls will be much colder than interior walls given their location. Additionally, all water lines in basements and crawl spaces need to be insulated as they will be subjected to very cold temperatures. Simple foam insulation wrap can help prevent your pipes from freezing.
• Make sure all outdoor hoses are removed from exterior hose bibs.
• Always keep your heating unit on and operational, even when away on vacation. If leaving for an extended period of time, set your thermostat to no colder than 55 degrees to ensure that your home has enough heat to properly keep interior pipes from freezing.
• Keep garage doors closed if you have water supply lines located in that area. In extreme cases of sever cold for extended periods of time, ensure that exposed pipes are insulated. Space heaters (placed away from anything flammable) can provide heat and warmth to combat cold environments in garage areas.
• If you notice very low water pressure from water supply areas, a frozen pipe could be the cause. Immediate action should be taken to identify the problem.
What should I do if my pipes are already frozen?
• Turn on all the faucets with warm water, not hot, to a slow drip. This will help in supplying warmer water to the area without causing an abrupt temperature change. It will also help you in determining the location of the freeze.
• Apply exterior heat to the frozen section of pipe. This can be done with a hair dryer, electric heating pad, space heater, towels soaked in warm water wrapped around the pipe. NEVER use open flame devices as this can be a major fire hazard.
• Keep continual heat on the area until water flow is restored to normal.
• Once restored, try to determine why the area froze. It may be as simple as adding insulation, sleeve wraps, UL-listed heat tape, or another form of insulation.
• If you cannot locate, find, or properly thaw your pipes, call a professional plumber to assist.
What if my pipes burst and caused damage?
If your pipes have busted, cracked, or began leaking, immediate action should be taken to ensure that water damage can be minimalized to your property. Soak up as much water as possible with towels or extract with a shop vac. It's often necessary to have professionals like SERVPRO come in and completely mitigate the water. Home drying efforts can help reduce damages, but will not get rid of all moisture and humidity. It's important to ensure that your property is completely dry and dehumidified to prevent secondary damage from ruining your home, flooring, furnishings, or building materials. Call SERVPRO today if you've had water damage from a pipe leak, and we'll work with you and/or your insurance company to make sure that your home is restored correctly!

Managing Mold

6/14/2017 (Permalink)

Mold Remediation Managing Mold Mold Damage

Managing Mold

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water lines. Mold can cause health effects and can also cause significant damage to your property.

Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a “typical” mold removal process.

Inspection and Mold Damage Assessment

Your property will be carefully inspected for signs of mold using various technologies to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

Mold Containment

Various containment procedures will be placed to prevent the spread of mold, like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO technicians utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and deposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.

Cleaning Contents and Belongs

SERVPRO Franchise Professionals clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorization using fogging equipment.

Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Science of Drying

6/14/2017 (Permalink)

Water Damage Science of Drying Drying water in a Knoxville home.

Exploring the Science of Drying

Did you know, there is actually a science behind the process of drying? The knowledge of psychometrics is essential to restoring a water damage structure to its pre loss condition. While your initial reaction may be to grab a few towels to mop up the mess and places a fan or two around the damage are.

What exactly does “speed up Mother Nature” mean? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air on the surface of the material but only if the air is, indeed drier. The only problem is, nature takes too long and secondary damages may occur while the building is drying out.

SERVPRO of Oak Ridge have been trained to use top-of-the-line equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. Your local SERVPRO Franchise Professionals also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business.

SERVPRO is proud to utilize a newly developed tool SERVPRO DryBook.

The SERVPRO DryBook is a proprietary tool allowing us to capture and track the steps of restoration project according to industry best practices and standards. This ensures your restoration is done properly and efficiently. It also improves results and restores your property at a faster rate, getting you backing your home sooner.

RESIPE FOR SAFETY

6/14/2017 (Permalink)

Commercial RESIPE FOR SAFETY Fire Damage

Each November families gather to celebrate Thanksgiving by preparing a delicious feast, but if you don’t practice safe cooking habits, your happy holiday could become hazardous. According to the National Fire Protection Association, cooking is the main cause of home fires and injuries, with Thanksgiving being the peak day for cooking-related fires. Review the following safety tips to ensure you can enjoy a safe holiday.

Never leave cooking food unattended-stay in the kitchen when frying, grilling or broiling food. If someone must leave the kitchen for even a short period of time, they should turn off the stove.

Check food regularly while cooking and remain in the home while cooking. Use a timer as a reminder that the stove or oven is on.

Keep the kids away from the cooking area. Enforce a “kid-free zone” and make them stay at least three feet away from the stove.

Keep anything flammable-pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels or curtains- away from the stove, oven or any other appliance in the kitchen that generates heat.

Do not wear loose clothing while cooking.

Clean cooking surfaces on a regular basis to prevent grease build up

Purchase a fire extinguisher to keep in the kitchen. Contact the local fire department for training on the proper use of extinguishers.

Always check the kitchen before going to bed or leaving the home to make sure all stoves, ovens and small appliances are turned off.

Install a smoke alarm near the kitchen, on each level of the home, near sleeping areas and inside and outside bedrooms. Use the test button to check it each month. Replace all batteries at least once a year.

The Silent Killer

6/14/2017 (Permalink)

Mold Remediation The Silent Killer Smoke Detector

Carbon monoxide, considered “the silent killer,” is a gas you cannot see, taste, or smell. It can be created when fuels, such as kerosene, gasoline, coal, natural gas, propane, methane, or wood do not burn properly. According to U.S. Fire Administration, around 150 people die every year from accidental carbon monoxide (CO) poisoning. Often times, it is the result of faulty, improperly used or vented consumer products like furnaces, ranges, water heaters, room heaters, and engine-powered equipment, such as portable generators. However, there are precautions you can take to help protect yourself, your family and your employees from deadly CO fumes.

Reduce the chance of CO exposure in your workplace by performing regular maintenance on equipment and appliances that can produce CO. Consider switching from gasoline-powered equipment to equipment powered by electricity or batteries. Prohibit the use of gasoline-powered engines or tools in poorly ventilated areas.

To protect your home, install carbon monoxide detectors on every level of the home, including outside of all bedrooms. Consider having all fuel-burning heating equipment and chimneys serviced annually by a professional. Use portable generators only in well-ventilated areas away from doors, windows, vents and other openings to prevent fumes from entering the home.

Avoid Holiday Hazards

6/14/2017 (Permalink)

Fire Damage Avoid Holiday Hazards House Fire

Candles, pretty lights, and decorations are just a few of the items that add to the charm and cheer of the holiday season, however, if they are not used carefully your holidays may go from festive to frightening very quickly.

Review the following simple safety tips, provided by the National Fire Protection Association to greatly reduce the fire risk in your home or business this holiday season.

Two out of five home decoration fires are started by candles. Keep candles at least 12 inches away from anything that is flammable

Use sturdy candleholders that are not likely to tip over and place candles on clear, uncluttered surfaces. Consider using flameless candles instead of real candles.

Make sure your tree and decorations are at least three feet away from heat sources like fireplaces, radiators, space heaters candles or heat vents.

Make sure you have the correct type of lights for your home. Some lights are designed for only indoor or outdoor use, but not both.

Carefully inspect light strands before hanging them. Replace any string of lights with worn or broken cords or loose bulb connections. Connect no more than three strands of light sets.

Remember to turn off outside decorative lights and Christmas tree lights before leaving or going to bed.

Get rid of your tree after Christmas or when it is dry. Dried-out trees are a fire danger and should not be left in the home or garage, or placed outside against the home. Check with your local community to find a recycling program.

Bring outdoor electrical lights inside after the holidays to prevent hazards and make them last longer.

Understanding Water Damage in Oak Ridge, TN

3/29/2017 (Permalink)

Water Damage Understanding Water Damage in Oak Ridge, TN Flooding in bed room

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup.
There are three types of water. Clean water is water from a broken pipe or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals.
Consider taking the follow precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water In Oak Ridge, TN


-Shut off water source if possible or contact a qualified professional to do so.
-Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
-Remove as much excess water as possible my mopping and blotting. Wipe excess water from wood furniture after removing lamps and table items.
-Remove and prop up wet upholstery cushions to allow more even drying.
- Move any paintings, art objects computers, documents and other valuable items that may be sensitive to moisture to a safe place.
-Do not leave books, newspapers magazines or other colored items on wet carpets or floors as they may cause staining.
- Do not use your household vacuum cleaner to remove water as there is potential for electrical shock causing damage to the vacuum cleaner.
-Do not turn on ceiling fixtures if the ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water In Oak Ridge, TN 


-Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
-Do not walk through contaminated areas, as you could spread damage to unaffected areas.
-Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
-Do not use household fans to dry the structure; air flow could spread contaminants.
-Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

Flooding Can Happen In Oak Ridge, TN

3/7/2017 (Permalink)

Storm Damage Flooding Can Happen In Oak Ridge, TN Flood Damage

According to the National Weather Service (NOAA), "Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding." NOAA lists the most common flood hazards in the United States as:

Flash Flooding
River Flooding
Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
Burn Scars/Debris Flows (Caused by Wildfires)
Ice/Debris Jams
Snowmelt
Dry Wash (Caused by heavy rainfall in dry areas)
Dam Breaks/Levee Failure

Just because you haven't experienced a flood doesn't mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, flood cost $3.5 billion in annual losses in the U.S., and commercial flood claims average more than $75,000 (NFIP).

When catastrophic water damage happens to you, SERVPRO of Oak Ridge can help. They can help you prepare ahead of time with an Emergency Ready Profile, or respond to any size disaster to begin cleanup and restoration to get you back in business as soon as possible.

Halt Winter Heating Hazards In Oak Ridge

2/8/2017 (Permalink)

Commercial Halt Winter Heating Hazards In Oak Ridge Fire Damage

The winter season is here in Oak Ridge and with it comes shorter days and lower temperatures. No matter where you live, winter brings a change in the weather. In an effort to keep our homes and workplace cozy, many people use alternative heat sources like fireplaces, portable space heaters, and wood burning stoves. Did you know, heating equipment is a leading cause of home fire deaths? According to the National Fire Protection Association, heating equipment fires caused an estimated $1 billion in direct property damage annually. Keep the following safety tips in mind to help reduce your risk of a heating-related fire.

- Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater. Have a three foot "kid-free zone" around open fires and space heaters.

- Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in metal containers. Keep the container a safe distance away from your home.

-Remember to turn portable heaters off when leaving the room or going to bed.

-Always use the right kind of fuel, specified by the manufacturer for fuel burning space heaters.

- Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.

- Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer's instructions.

-Test smoke alarms.

It's The Water You Don't See

1/3/2017 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.

The key to avoiding costly future restoration is to handle every problem as a real threat to your property. SERVPRO of Oak Ridge has the equipment, training, and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the water damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO of Oak Ridge will answer your call with rapid action and a full arsenal of drying equipment.

- Moisture Sensors are used to detect moisture in carpets, baseboards, and walls

- Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO of Oak Ridge to monitor the drying process.

-Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO of Oak Ridge Professionals can calculate and create an environment most conducive to drying. When facing contaminated water loss, it is not only important to dry the structure but the structure must also be disinfected and often deodorized.

- Ultra-Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate, This device can also be sued to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.

-Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to an neutralize odor-causing problems.

FIRE PREVENTION MONTH

10/13/2016 (Permalink)

Fire Prevention Month

October is Fire Prevention Month a perfect time to examine emergency preparedness plans for your home and business, including your fire escape plan. Do you have a fire escape plan? Have you changed your smoke alarm batteries within the last year?

 

The National Fire Protection Association (NFPA) designates a week each October to focus on fire prevention awareness. The 2016 theme is “Don’t Wait-Check the Date! Replace Smoke Alarms Every 10 Years” designed to educate the public on the basic but essential elements of smoke alarm safety. The NFPA recommends installing smoke alarms in every bedroom outside a separate sleeping area, and on every level of your home, including the basement. Did you know that roughly half of the home fire deaths results from fires reported between 11 pm and 7 am when most people are asleep? Smoke alarm cuts the chances of dying in a reported fire in half!

Categories

Archived Posts